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Troubleshooting

Error while connecting to Overseerr

The application is not able to connect to Overseerr/Jellyseerr.


Request failed with status code 404

Most likely your urlApi is not configured properly.

You can test it by opening it in a browser. It should display something like:

{
    "api": "Overseerr API",
    "version": "1.0"
}

For proper configuration, please refer to the Configuration page


Request failed with status code 403

Your credentials are not correct.

Make sure you're using the email of your Overseerr user in the overseerr/user field of settings.yaml or in your environment variable.

For proper configuration, please refer to the Configuration page


Should you encounter another issue, please open a Github issue including any element that can be helpful.

Warning

Overcrawlrr logs can display the URL your are using for Overseerr/Jellyseerr/Plex. Make sure to redact them if you don't want to make them public